Privacy Policy

1. Who We Are

Developer: Odara Tech
Email: [email protected]
Website: thereframe.app

2. Data We Collect

2.1. Authentication

• Sign in with Apple — your Apple user identifier and, if you choose to share them, your name and email (which may be an Apple private relay address).
• Sign in with Google — your Google account identifier, name, email address and profile picture URL (scopes: openid, email, profile). We do not request access to Gmail, Google Drive, Contacts, Calendar or any other Google service.

2.2. User Profile

• Username
• Avatar
• Interface language
• Saved templates and carousels

2.3. User Content

• Uploaded images
• Generated images
• Generated text
• Prompt history

2.4. Technical Data

• IP address
• Device information
• API request logs

2.5. Analytics

In-app usage analytics (Amplitude). Website traffic analytics (Google Analytics 4) with IP anonymization enabled.

3. How We Use Data

• Content generation via OpenAI
• Storing and displaying user content
• Analytics and performance improvement
• Subscription management
• Service reliability and security

We do not sell personal data.

4. Data Storage

Account data and content are stored in our own database on servers in the European Union (Netherlands). Uploaded and generated images are stored in Cloudflare R2. All traffic is encrypted in transit (HTTPS/TLS), and access to production systems is limited to the developer.

We keep your data for as long as your account exists. When you delete an image or your account, the related data and files are deleted from our systems.

4.1. Google User Data

If you sign in with Google, we receive only your Google account identifier, name, email address and profile picture URL. We use this information solely to create your Reframe account, sign you in, and show your name in the app.

• We use Google user data only to provide and improve user-facing features of Reframe (account creation, sign-in and showing your name).
• We do not use Google user data for targeted, personalized or retargeted advertising; we do not sell it, including to data brokers; and we do not use it to determine credit-worthiness or for lending purposes.
• We do not share Google user data with third parties, except service providers that host our infrastructure, and only to operate the app.
• Reframe does not use Google Workspace APIs, and does not use any Google user data to develop, improve, or train non-personalized (generalized) AI and/or ML models.
• Protection: Google user data is transmitted only over encrypted connections (HTTPS/TLS), stored in our access-controlled database, and files are encrypted at rest in Cloudflare R2.
• Retention and deletion: we keep Google user data only while your account exists. When you delete your account in the app (Profile → Delete account) or ask us at [email protected], we delete it from our systems.
• You can revoke Reframe's access at any time at myaccount.google.com/permissions, and delete your account in the app.

Reframe's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Third-Party Services

• OpenAI — AI content generation (your prompts and content you ask to transform)
• Cloudflare — file storage (R2) and network delivery
• Unsplash — stock photo search for slide backgrounds (search terms only)
• Amplitude — in-app analytics
• Google Analytics — website traffic analytics
• Apple — authentication and payments
• Google — authentication (Sign in with Google)

6. Data Deletion

You may delete your account and all data through the in-app deletion feature (Profile → Delete account), or by emailing [email protected] from the address linked to your account. Deletion is irreversible.

7. Push Notifications

Not currently used. If added later, explicit user consent will be required.

8. Age Requirement

The App may be used by individuals 13+.

9. Governing Law

This Policy is governed by the laws of the Republic of Kazakhstan.